Retention-First Growth®
Growth without waste,
intelligence without noise
groaº plugs into your tech stack, finds revenue you’re leaking today, and converts it into high‑margin repeat orders.
Growth without waste,
The data gap
Most D2C brands collect data. Very few connect it. Reports lag, insights fragment, customers churn. The delay kills momentum.
Agentic AI only works when your data moves as fast as your customers.
groa° closes that gap.
The groa° Operating System unifies Shopify, Klaviyo, and your retention‑first stack into a single orchestration layer. Agents ingest in real time and execute instantly. No exports, no manual stitching, no waiting on yesterday’s report.
Where others show dashboards, groa° creates motion.
$4.8T lost annually to churn
70% of customers never return
What makes groa° different
70%
Churn after the first purchase
5%
Increase in retention lifts profit by 25–95%
$14 vs $2
9x more revenue per recipient for elite retention brands vs average senders
Retention-First Growth®
Where funnels end, intelligence begins
Retention‑First Growth® is groa°’s methodology for compounding profit. It’s a living, self‑reinforcing flywheel where satisfied customers create momentum that attracts more, reduces churn, and lifts retention.
Every interaction strengthens the next as groa° OS adapts in real time across the lifecycle: growth that thinks, decides, and acts for itself.
Governed autonomy
Patent‑pending agentic AI that plans, decides, and acts across your lifecycle inside clear guardrails
Built for retention ROI
Agent workflows wired to ecommerce lifecycle KPIs: repeat purchase, CLV, and revenue at risk
Trusted by design
SOC 2-certified infrastructure and GDPR‑aligned data handling, so agents can safely touch real customer data and live systems
Retention-First Growth®
Funnels end at purchase. Flywheels compound value.
Retention-First Growth® codifies the methodology behind top 10% ecommerce performance: a circular system where every customer interaction feeds the next, signals become momentum, and value compounds faster than costs rise.
The brands that thrive in the next decade will master retention. This book delivers the blueprint.
Frequently asked questions
What is groa°?
groa°is an agentic AI operating system built to democratise access to the top 10% of performance. It transforms zero- and first-party data into live retention intelligence and autonomous decisions that drive measurable profit. Dashboards show what happened. groa° drives what happens next. Built on predictive, prescriptive, and autonomous intelligence, groa° acts as the decision layer between data and execution: a continuously learning system that compounds profitability over time.
What is the Retention‑First Growth® flywheel?
Five stages that grow profit from the customers you've already earned: Capture, Activation, Value Core, Loyalty, Reactivation.
groa° tracks how many customers occupy each stage, their risk level, and the future revenue they represent.
How is groa° different from just using Klaviyo?
Klaviyo is your customer profile home. It captures and centralises key customer signals: purchases, site behaviour, preferences, and engagement, at the individual profile level so you have a single, up‑to‑date view of each customer. groa° turns that foundation into a live ecosystem. It continuously reads Klaviyo’s profiles in bulk, adds segment‑level intelligence, and scores groups for churn risk, lifetime value, and engagement momentum. From there, it automatically highlights who to protect, who is drifting, and who is ready for the next step in their journey. Together, they form a live retention system: Klaviyo maintains the single source of truth; groa° interprets it in real time and drives the retention‑first actions that keep the flywheel compounding.
What problems does groa° actually solve?
Most ecommerce brands lose 70%+ of customers after the first purchase while acquisition costs keep rising. groa° reduces one‑and‑done buyers by catching churn early, prioritising the highest‑value segments, and orchestrating journeys that increase repeat purchase rate, CLV, and margin.
groa° customer journeys
494%
Increase in flow revenue
1287%
Increase in loyalty performance
189%
YoY attributed revenue
118%
Increase in placed order rate
60%
Increase in repeat customers
18%
Conversion rate (exceeds top 10% benchmark)
80%
BFCM revenue driven by email
223%
Increase in customer engagement
200%
Increase in SMS revenue